Information You Submit
A name, phone number, or address entered into a search box is sent to the third-party provider that supplies results. Austin Residents Directory does not retain a copy of the search. If you contact us, we receive the information included in your message and use it to respond.
Automatic Technical Data
Like most sites, the host may create routine server logs such as an IP address, browser type, viewed pages, and timestamps. We use aggregate information to operate and improve the service. Cookies or comparable technologies can support basic analytics and, where used, advertising measurement.
How Data Is Used
The limited data described here supports site operation, security, troubleshooting, traffic measurement, and page improvements. We do not sell visitor lists or create individual visitor profiles.
Links and Search Providers
Links lead to government portals, Austin collections, Travis County offices, archives, and sponsored search providers. Their privacy notices control information submitted after leaving this service. That includes any information entered into a sponsored result tool.
Service Providers
Hosting and technical support providers may process server logs for us. Analytics or advertising partners may receive the automatic information described above. We disclose data only when a valid legal process requires disclosure.
Safeguards and Retention
The service uses an encrypted connection, and routine logs are retained only for the operational purposes described here. There are no user accounts, passwords, or visitor profiles stored by Austin Residents Directory.
Visitors Under 18
This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor sent us information, contact us so it can be removed.
Your Privacy Choices
Depending on where you live, you may have rights to access, correct, delete, or opt out of certain processing of personal data. Texas Business and Commerce Code Chapter 541, Consumer Data Protection, and Chapter 510, Data Brokers, set state rules in covered contexts, subject to their scope and exemptions. Because this service keeps very little, a request normally concerns a contact message or technical log. Use the Contact page. A request involving a public record held by an Austin, Travis County, or Texas custodian must go to that custodian.
Policy Changes
Updates to this policy will appear here. Continuing to use the service after an update means the revised policy applies.